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• What access do the various app levels have?
  In general: You must have the PubSafe™ mobile app to register a user. You must upgrade to join a Team or an Organization. Click Here to get ...
• What privacy options are available?
  There are many privacy options in the PubSafe mobile app and the web portal designed to give users control. The quickest option is to go ...
• What type of alerts are available?
  The alerts available to all users can be found under the Administration>Settings menu. These alerts include many of those provided by FEMA iPAWs (earthquakes, tsunamis, ...
• What is the difference between a Citizen and a Responder?
  By default, all app users start at Citizens. Citizens are users which are not signaling that they are ready or able to assist others during ...
• What do the different icons mean?
  There are two primary user icons for Citizen Role and Responder Role. A citizen role is a silhouette and a responder role is a 6 ...
• What is the process for dispatching a mission to a responder?
  A mission is a request for routine or non-life-threatening assistance or help in an emergency. A mission might be a simple wellness check or it ...
• What happens if there is no cellular or data service?
  The PubSafe app requires a cellular connection with a data service to work.  Since almost all citizen communication is cellular dependent, cell service is a top ...
• What is a SitRep used for?
  SitRep is a military term for a situation report. A sitrep is a clear, structured, and concise way to share information in a standardized format. ...
• Where can I get training?
  The app is not that complicated after about 15 minutes of clicking around. You can post test content but be aware that help and emergency ...
• What is the tracking interval?
  This is the frequency at which your location is logged. (This data is never sold or used for commercial purposes) For more details on all tracking ...
• What is a Local Gov Emergency Number?
  This is the number you call in your area when there is an emergency. In the United States, it is 911, in most of Europe, ...
• What does the "Visibility" menu options mean?
  The visibility menu controls who can see you on the map. In order to interact with other users who are not part of your team ...
• What are the Team member status options?
  Green = Member Orange = Suspended Red = Removed ...
• What is Public Benefit Research?
  One goal of PubSafe is to study how people move before and after emergencies and disasters and in response to help requests. By collecting this ...
• What is the logging/tracking rate and transmit rate?
  The tracking or logging rate is how often a location is captured. The transmit rate is how often a location is sent to the server ...
• What is Departure Lead Time?
  This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
• What is Departure Lead Time?
  This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
• What is Departure Lead Time?
  This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
• What is Departure Lead Time?
  This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
• Work Order Queue
  PubSafe is unique in its ability to coordinate help and emergency requests across multiple NGOs and organizations from many different sources such as mobile apps, ...