FAQ Glossary

Account
An organization, agency or entity that is not utilizing the PubSafe portal for command and control. 
Citizen
A PubSafe user which is not in responder status. The default role.
Contact Manager
A list of org members contact information, notes and communication which is only available to the organization(s) they join. A user may choose to limit the information shown in the contact manager.
Contact Member State
Active - A user which received an invitation and was approved by an org admin. They are active org members which must be assigned security role and group. Pending - The user accepted an invitation to join an org but the org admin has not yet enabled final approval by making them active Suspend - Inactive, not visible in the org and cannot view org information or receive dispatched missions or communication Archived - Removed from the organization by an org admin Deleted - Removed from PubSafe by the user
Contact Member State
Active - A user which received an invitation and was approved by an org admin. They are active org members which must be assigned security role and group. Pending - The user accepted an invitation to join an org but the org admin has not yet enabled final approval by making them active Suspend - Inactive, not visible in the org and cannot view org information or receive dispatched missions or communication Archived - Removed from the organization by an org admin Deleted - Removed from PubSafe by the user
Data Transmission
In order for the PubSafe mobile app to work, the phone must be connected to a cellular network with a data service. Almost all normal civilian communication is subject to this limitation. Governments know how important cellular communication is during an emergency so it is a priority to get it restored.
Directory
A list of contacts, organizations, agencies and entities which are not utilizing PubSafe for command and control. Any org member with access rights can add an account or contact to the directory. PubSafe users are added by default but can opt out or limit the information displayed. PubSafe organizations are included by default and may not opt out of the directory. 
Emergency Request
A life and death situation or where substantial property loss may be realized. An emergency request should be for the most time-sensitive issues.
Event (Org)
Organization events are events specific to an organization. An org event might be a training exercise or a local search and rescue operation. Org events are not seen or shared with other organizations.
Event (public)
An event is a significant and recognized situation such as a hurricane, flood, wildfire, or mass casualty event. Events are generally in the national and international news.