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  • Dispatching: Help Request Form - Request Details
    Answer: Provide as much information as possible to assist Responders to be safe and efficient.  Examples: Number, ages, and health of people and animals Location inside Names of people Cell phone ...
  • Dispatching: Help Request Form
    Answer: The help request form is generally used by 3rd parties to seek help for others in a different location. If you need help or at ...
  • Administration, Portal: How do I access the PubSafe portal?
    Answer: A user must have at least the Base version of the PubSafe app to log in. Users with the free version cannot log in. Features ...
  • Administration, Portal: How does the Contact Manager work?
    Answer: CM stands for contact manager. CMs are used by all major corporations to manage and organize customer and vendor information. A CRM (customer resource manager) ...
  • Dispatching: What is the process for dispatching a mission to a responder?
    Answer: A mission is a request for routine or non-life-threatening assistance or help in an emergency. A mission might be a simple wellness check or it ...
  • Administration, Portal: How do I integrate with PubSafe?
    Answer: PubSafe is open to sharing information provided the PubSafe privacy, location, and data use policy is maintained. To connect to PubSafe data an organization must ...
  • Communication, Alerts, Teams & Organizations: How does the Active Shooter alert work?
    Answer: Active shooter alerts are to designed to very quickly alert users in the immediate area of an active mass casualty event, primarily a shooter or ...
  • Map: Understanding the Map
    Answer: The map is the most important aspect of PubSafe because it allows you to see and share what is going on around you. The map ...
  • Communication, Alerts, Teams & Organizations: Messaging a Team or Organization
    Answer: Members of a team or organization can message all members of the team or organization provided the user sending the message has selected the team ...
  • Permissions, Privacy & Security: What is Public Benefit Research?
    Answer: One goal of PubSafe is to study how people move before and after emergencies and disasters and in response to help requests. By collecting this ...

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