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  • Permissions, Privacy & Security: What access do the various app levels have?
    Answer: In general: You must have the PubSafe™ mobile app to register a user. You must upgrade to join a Team or an Organization. Click Here to get ...
  • Administration, Portal: How is the PubSafe portal free?
    Answer: As a public benefit corporation, we are not driven by making money for shareholders. This enables us to focus on features and functionality for the ...
  • Dispatching: How do I offer Help or Emergency Requests on my website?
    Answer: Every organization gets a custom URL specific to use on their website and social media. This is generated when an organization is created and can ...
  • Permissions, Privacy & Security: What privacy options are available?
    Answer: There are many privacy options in the PubSafe mobile app and the web portal designed to give users control. The quickest option is to go ...
  • Communication, Alerts, Teams & Organizations: What type of alerts are available?
    Answer: The alerts available to all users can be found under the Administration>Settings menu. These alerts include many of those provided by FEMA iPAWs (earthquakes, tsunamis, ...
  • Communication, Alerts, Teams & Organizations: How can NGOs use the PubSafe platform?
    Answer: The PubSafe portal was purpose-built around volunteer organizations like the Cajun Navy and Team Rubicon. There are specific tools in the app that facilitate SAR, ...
  • Mobile App: What is the difference between a Citizen and a Responder?
    Answer: By default, all app users start at Citizens. Citizens are users which are not signaling that they are ready or able to assist others during ...
  • Communication, Alerts, Teams & Organizations: How do you message a users, a team or an organization?
    Answer: One user can call or text another user if contact information is visible. A user who is not part of a team or organization cannot ...
  • Map: What do the different icons and menus provide?
    Answer: Base Map My Status - Share your last know location and plans for family, responders, and others to monitor if you lose communication. Help (routine) - Request ...
  • Permissions, Privacy & Security: How can I record volunteer hours?
    Answer: PubSafe can be used to create a record of volunteer hours with a higher degree of fraud protection and verification. Volunteer hours can log your ...

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