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  • Mobile App: What is a SitRep used for?
    Answer: SitRep is a military term for a situation report. A sitrep is a clear, structured, and concise way to share information in a standardized format. ...
  • Dispatching: Work Order Queue
    Answer: PubSafe is unique in its ability to coordinate help and emergency requests across multiple NGOs and organizations from many different sources such as mobile apps, ...
  • Mobile App: What is the difference between a Citizen and a Responder?
    Answer: By default, all app users start at Citizens. Citizens are users which are not signaling that they are ready or able to assist others during ...
  • Communication, Alerts, Teams & Organizations: How do you message a users, a team or an organization?
    Answer: One user can call or text another user if contact information is visible. A user who is not part of a team or organization cannot ...
  • Map: What do the different icons and menus provide?
    Answer: Base Map My Status - Share your last know location and plans for family, responders, and others to monitor if you lose communication. Help (routine) - Request ...
  • Permissions, Privacy & Security: Where can I get training?
    Answer: The app is not that complicated after about 15 minutes of clicking around. You can post test content but be aware that help and emergency ...
  • Permissions, Privacy & Security: Team Visibility
    Answer: There are three team visibility and privacy options.  Public - visible to all users Team Only - Members can only be seen by other members Invisible - Team ...
  • Communication, Alerts, Teams & Organizations: How do teams work?
    Answer: Teams are a grouping of users that want to share and communicate within the team. Teams can be used for families, impromptu search parties, or ...
  • Map: How do I find users, search or filter map contents?
    Answer: Click the map icon in the lower right corner. Select Map Filter Select or search for contents ...
  • Dispatching: What is the process for dispatching a mission to a responder?
    Answer: A mission is a request for routine or non-life-threatening assistance or help in an emergency. A mission might be a simple wellness check or it ...

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