Dispatching: Help Request Form Answer:
The help request form is generally used by 3rd parties to seek help for others in a different location. If you need help or at ...
Administration, Portal: How do I access the PubSafe portal? Answer:
A user must have at least the Base version of the PubSafe app to log in. Users with the free version can log in to ...
Administration, Portal: How does the Contact Manager work? Answer:
CM stands for contact manager. CMs are used by all major corporations to manage and organize customer and vendor information. A CRM (customer resource manager) ...
Mobile App: How do I find and share my location? Answer:
Select your icon on the map. It is the one that is always black regardless of you being in a responder or citizen role. Other ...
Mobile App: How does an SOS emergency work? Answer:
SOS should only be used for life and death emergencies. Using the SOS falsely is likely a crime as emergency responders may, or may not, ...
Permissions, Privacy & Security: Where can I get training? Answer:
The app is not that complicated after about 15 minutes of clicking around. You can post test content but be aware that help and emergency ...
Administration, Portal: How do I integrate with PubSafe? Answer:
PubSafe is open to sharing information provided the PubSafe privacy, location, and data use policy is maintained. To connect to PubSafe data an organization must ...
Communication, Alerts, Teams & Organizations: How does the Active Shooter alert work? Answer:
Active shooter alerts are to designed to very quickly alert users in the immediate area of an active mass casualty event, primarily a shooter or ...
Mobile App: What is the tracking interval? Answer:
This is the frequency at which your location is logged. (This data is never sold or used for commercial purposes)
For more details on all tracking ...