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  • Administration, Portal: Missing Menus
    Answer: If you do not see the menus you think you should be seeing, the first thing to check is your organization.  PubSafe allows users to below ...
  • Communication, Alerts, Teams & Organizations: What is a Local Gov Emergency Number?
    Answer: This is the number you call in your area when there is an emergency. In the United States, it is 911, in most of Europe, ...
  • Permissions, Privacy & Security: What is Public Benefit Research?
    Answer: One goal of PubSafe is to study how people move before and after emergencies and disasters and in response to help requests. By collecting this ...
  • Map: Understanding the Map
    Answer: The map is the most important aspect of PubSafe because it allows you to see and share what is going on around you. The map ...
  • Communication, Alerts, Teams & Organizations: How does the Active Shooter alert work?
    Answer: Active shooter alerts are to designed to very quickly alert users in the immediate area of an active mass casualty event, primarily a shooter or ...
  • Communication, Alerts, Teams & Organizations: What are the Team member status options?
    Answer: Green = Member Orange = Suspended Red = Removed ...
  • Mobile App: What is the logging/tracking rate and transmit rate?
    Answer: The tracking or logging rate is how often a location is captured. The transmit rate is how often a location is sent to the server ...
  • Permissions, Privacy & Security: What is Departure Lead Time?
    Answer: This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
  • Permissions, Privacy & Security: Help Request Window Explained
    Answer:       ...
  • Dispatching: What is Departure Lead Time?
    Answer: This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...

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