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  • Dispatching: What is Departure Lead Time?
    Answer: This represents the amount of time you require before you can leave in response for help. This time is generally not less than a day ...
  • Dispatching: Responder Details
    Answer: Experience What level of expertise do  you bring with the resources and skills listed? If you are an medical doctor you are an expert. If you ...
  • Permissions, Privacy & Security: Help Request Window Explained
    Answer:       ...
  • Map: Help Request Window
    Answer: test     ...
  • Map: About OpenStreetMap (OSM)
    Answer: PubSafe uses OSM for a variety of reasons, the most important being that is global and can be edited by anyone. If operating in remote ...
  • Dispatching: Responder Status vs Citizen Status
    Answer: Users can choose to be a Citizen or Responder in the PubSafe platform. Citizens are everyday users that have no skills or desire to identify ...
  • Dispatching: Responder Mission Status
    Answer: Only responders can be tasked with a mission and only when in mission-ready status. To receive a mission open the More>Change Role menu and select ...
  • Dispatching: Work Order Queue
    Answer: PubSafe is unique in its ability to coordinate help and emergency requests across multiple NGOs and organizations from many different sources such as mobile apps, ...
  • Communication, Alerts, Teams & Organizations: Dispatch and Messaging Functionality
    Answer: Overview Dispatch and Messaging functionality is limited to registered organizations and their members. Only government organizations can send a message to any PubSafe user.  To be ...
  • Permissions, Privacy & Security: Government ID
    Answer: The government ID field is not displayed on the PubSafe app by default. When implemented, users will have the option to make it visible to ...

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